Cancellation Policy
Order Cancellation:
- Cancellation Window: Orders can only be canceled within the first 2 days of placing the order. To request a cancellation, please email us at admin@arno-sports.com with your order number and cancellation request.
- Post-Shipment Cancellation: Once your order has been shipped, we are unable to cancel the order. In such cases, please refer to our Return Policy for information on returns.
Refunds:
- Cancellation Refunds: If you cancel your order within the allowed 2-day period, we will process a full refund to your original payment method. Refunds will be issued within 7-10 business days after the cancellation request is processed.
- Post-Shipment Refunds: If the order has already been shipped, you will need to follow our Return Policy for returning the item and obtaining a refund. Shipping fees are non-refundable.
Return Process for Shipped Orders:
- If your order has been shipped and you wish to return it, please refer to our Return Policy for details on how to return items and the associated costs.
Contact Us:
- For any questions regarding cancellations or refunds, please contact our customer support team at admin@arno-sports.com.